Effective August 25, 2026
Email hello@hockeyplan.ai and a real person will read it. We aim to reply within two business days.
Include the email address on your account and, if something went wrong, what you were doing when it happened. That usually saves a round trip.
Everything to do with billing lives on your account page. From there you can upgrade to Pro, open the billing portal to update your card or download invoices, and cancel.
Cancelling stops the next renewal. You keep Pro access until the end of the period you have already paid for.
The quiz asks twelve questions about your skating, edges, puck handling, shooting and game awareness, then maps your answers onto a named tier from Learn to Skate up through Adult Competitive. You can retake it at any time from your account page.
After each session you answer two quick questions: how hard it felt and how much of it you finished. Once you have enough check-ins on an active plan, the app writes the next week of that plan from your answers and adds a short note explaining what it changed and why. Existing days are never rewritten.
Open Log Skate from the dashboard and choose Game or Practice. Hockey tracks a focus area rather than a win rate, because in a team game a result is a poor signal for one recreational player. The app uses your most frequent focus tag across all skates.
Go to your account page and choose Retake quiz. Your rating updates to the new result and your next plan is built from it. Your existing plans and history stay where they are.
The account page has a delete option. Deleting removes your plans, check-ins, logged sessions, coach history and progress. It cannot be undone. If you have an active Pro subscription, cancel it first so you are not billed again.
Scale it back or stop. The plan is a suggestion produced by an AI system, not a prescription. Mark the session as too hard in your check-in and the next week will come back easier. If something hurts, stop and speak to a physician.
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